COMPLAINT PROCEDURE

This is version 1 of our Complaint Procedure dated 15 October 2011.

Skyguests is a service of Qualitysheet Limited.

We are working on these procedures. Please check regularly for an update. In the mean time, you can contact us as follows:

 

Via email

- Claims regarding Infringement of Intellectual Property: please send an email to ipmonitor@qualitysheet.com.

 

- Claims regarding Privacy: please send an email to privacymonitor@qualitysheet.com.

 

- Other claims then regarding Intellectual Property or Privacy: please send an email to conductmonitor@qualitysheet.com.

 

We will address complaints and send receipt confirmation within three days.

 

Via physical mail

You can file a complaint by registered notice to:

Qualitysheet Limited

11 Fleet Street

London EC4Y 1AU

United Kingdom

Europe

 

We will address complaints and send receipt confirmation within one month.